We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I did love them, you should buy your own size and it would fit you .
They weigh nothing and are hot
Great boots very warm and comfy, love them
Beautiful looks like it's walking in the clouds I took 35 it was perfect arrived very fast Brazil
The same in the picture very good for the money
They arrived in 10 days, they are super comfortable I loved
Very good boots comfortable and light, as in the description, fast delivery
I immediately took a liking to these boots, with excellent texture and excellent quality. The customer service was very polite and patient in answering my questions
These shoes are very cool, wow! Quality exceeds expectations! The store enthusiastically solved my problem and the logistics were fast. I will come and buy again next time
I like boots and they are comfortable. Choosing the store's size is very accurate and absolutely recommended! The boots are very cool, and the delivery came quickly
The shoelaces on the legs are well secured,Thank you. I am glad to be able to buy shoes of such good quality, and the delivery is fast. I highly recommend it
The shoes are cool and I really like them. Come and buy them quickly. They are super cost-effective and give people a pleasant feeling when wearing them. The delivery is fast
I totally loved what I expected good price, quality perfect size I Love and My Girl more
Quite small size, I used a 36 I ordered the 37 and even so I would have had to take one size more take it into account
Better than I expected, they are very light and comfortable. Good quality.
Quite quickly arrived in Mexico, I will go to Europe and I will tell you if they worked
I wear 37 but I ordered size 38. And it fits well
Received the product two weeks early. Batki are light. ordered black, but Blue came. But this is not critical is also not bad. I have size 38 ordered 39. served well, under a warm mask. How it will be like to see.
The product is the same as the description and size grid, I took 42 with safety net, but I could take my 41. These boots are just right for a thick toe. The seams are neat, the boots are light. How will we see in them in winter. Seller and recommended product.
They arrived super well. They are super comfortable, they arrived well packaged but no more came a couple and pay two.The size is correct very well
Light, glued well, the size of the foot of the 25.5 was taken 41. for the winter is not very cold, I'm not sure that the sole will not burst-15. the laces in the photo have been replaced.
Very light model, its x seam inside very good. Hopefully the quality exceeds a lot.
Everything is OK, according to the offer, fast shipping, I recommend!
This shoe is not only warm but also comfortable and durable, making it the best choice for outdoor activities in winter. I strongly recommend it to everyone and I will never regret buying it
These shoes are really amazing! I put them on and went skiing once, and my feet were incredibly warm. The anti slip design of the sole is excellent, making me feel very safe when walking on ice and snow roads