Dear, welcome to our Store to buy. The following is a list of sizes.
Note: if your foot is thick or wide, we suggest you choose one size larger!! Please according your FOOT length to Choose The Us size. The US size just for reference. We shipped the Chinese size.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Liked, comfortable, at 39 very good
Sneakers liked. I have a narrow leg with a low rise, so I had to lace up more closely. In the photo there are folds. But everything suits me. Thank you.
Very light, straight weightless, well stretch and easily dress. The sole is moderately dense and elastic, bends. For the summer, that's it. Inside the insole, which gets. Came to Ekaterinburg for 3 weeks thank you recommend
Delivery fast in Russia . Quality at altitude, comfortable. The color is pollen pink chic. In size. Everyone is satisfied with the product and the store I recommend.
Delivery to the Altai territory of 23 days. Very comfortable, even for those who have a spike on the thumb. Light, soft, Shoes and the store definitely recommend!
I order the second time, the first time the sneakers of the same size were freer.
l love it is so nice
Quality is good. Fire Rubber, does not slip. In size, as ordered 40 per foot 25,5. I have a size 39 and they are slightly great for me. Suitable for a wide leg, they are wide in me (I have a narrow leg)
Ordered for my wife. At 37 ordered 38.all OK. Only insoles for replacement.
Ok looks
Arrived before Udmurtia in 22 days. The sole is soft, At 37 ordered 38 size. it came up to my wife perfectly. The goods are satisfied. Thank you store!!!
Very comfortable and beautiful. Many thanks to the store!
I ordered three pairs at once. White and pink are very good, stitched well on the leg perfectly sit. But Gray is more suitable for a wide leg. In general, very satisfied.